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Online Manual

Ordering Print

Shopping Cart

To add a document to the shopping cart, click on the “Add to Cart”; link in library.

The Shopping cart will allow you to set the number of each document you wish to order (Max 5,000).

To go back to the library to add more documents click on return at the top of the page.

When you are happy ,click on Next to move onto Delivery.

Top Tip: Wait until you have added all your documents before you set the number for each document.

Delivery

Enter your delivery details into the fields.  You only need to do this once, as, the system will remember your last address. If you know the postcode of your delivery address, use the postcode lookup tool.

If you have ordered print to more than one address, then a drop down list appears, which will allow you to easily select them again.

Click Next when you have finished and go on to Delivery Method.

Delivery Method

You now chose from the Delivery method.

This is automatically calculated based on the weight of the print.

Top Tip: If you want to track a Purchase Order number, you can enter it here, in the “Your Reference” section.

Select the option you require (there may only be one choice).

Click Next to go the Check Out.

Check Out

This screen gives you a final summary of your order, click Place Order.


Delivery Process

The delivery process is as follows:

  • You will receive an immediate email confirming all the details of your order.  If you do not receive this, please check your SPAM filter on your email; if you still can not find it please email support@print-services.org
  • When we ship your delivery, that is, we have printed and sent it for distribution, you will receive another email.
  • You should receive your package around the Estimate Time of Arrival (ETA) given to you at the time of your order.  The ETA is however, exactly that, an estimate.
  • If for any reason you do not receive your package soon after the ETA then us contact via email: support@print-services.org
  • If your print is not to the quality that require, or, you have any other comments then you can make these by going to Order Status and Reports section, find the job in question, click on the:



    Information link, and add your comments at the bottom.


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